Get the most out of Jira Service Management
Start with basic Jira Service Management terms and learn to navigate the interface. Then, discover how to solve customer problems efficiently.PRODUCTS
Jira Service Management
This learning path is for:
- Beginner Jira Service Management users or agents who want to understand the basics
- Experienced Jira Service Management users or agents looking to validate their knowledge
- Teams using Jira Service Management
Duration
1 H 35 MIN
Progress 0%
Courses list
Deliver outstanding service experiences by tracking and resolving customer requests, keeping your team organized, and working efficiently with Jira Service Management.
Become familiar with service project roles, learn how to navigate your queues, and share information to help customers solve problems on their own.
Become organized, informed, and more productive by customizing your dashboard layout, selecting personal settings, and configuring your notification preferences.
The availability of features and functionality shown in this learning path depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.
This learning path is for:
- Beginner Jira Service Management users or agents who want to understand the basics
- Experienced Jira Service Management users or agents looking to validate their knowledge
- Teams using Jira Service Management
Duration
1 H 35 MIN
Progress 0%