Manage project roles and permissions in Jira Service Management

Use permissions to add a layer of security and control to your service projects.
PRODUCTS
Jira Service Management
ROLE
Jira Service Management Project Admin
After this course, you'll be able to:
  • Group customers into organizations to manage them easily
  • Assign project roles to match how your team works
  • Add customers, agents, groups, and teams to your service project
  • Grant permissions to users in team-managed projects
  • Control access to a project
Duration
35 MIN
Progress 0%
Start course
This course appears in these learning paths

Lessons list

What are permissions in Jira?
10 MIN
Explore roles for a service project
10 MIN
Add users and customers to a service project
10 MIN
Configure permissions for team-managed projects
5 MIN
The availability of features and functionality shown in this course depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.
After this course, you'll be able to:
  • Group customers into organizations to manage them easily
  • Assign project roles to match how your team works
  • Add customers, agents, groups, and teams to your service project
  • Grant permissions to users in team-managed projects
  • Control access to a project
Duration
35 MIN
Progress 0%
Start course
This course appears in these learning paths
Start course

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