Get started quickly with Jira Service Management
Deliver outstanding service experiences by tracking and resolving customer requests, keeping your team organized, and working efficiently with Jira Service Management.PRODUCTS
Jira Service Management
After this course, you'll be able to:
- Explain what users can do in Jira Service Management
- Define and identify work items, requests, projects, and queues
- Navigate the main navigation and project sidebar
- Find information in the detail view
- Use comments to communicate with customers
- Resolve requests
Duration
25 MIN
Progress 0%
This course appears in these learning paths
Lessons list
What is Jira Service Management?
5 MIN
Start navigating Jira Service Management
10 MIN
Work with customers on requests in Jira Service Management
10 MIN
The availability of features and functionality shown in this course depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.
After this course, you'll be able to:
- Explain what users can do in Jira Service Management
- Define and identify work items, requests, projects, and queues
- Navigate the main navigation and project sidebar
- Find information in the detail view
- Use comments to communicate with customers
- Resolve requests
Duration
25 MIN
Progress 0%