Unleashing collective knowledge for companies and leaders
5 min
By the end of this lesson, you’ll be able to:
- Recognize the role of leadership in fostering a culture of knowledge sharing
- Describe best practices for company-wide knowledge management
- Apply strategies to make knowledge discoverable and accessible
- Demonstrate how to share information asynchronously
Turn company knowledge into company power
Companies need to adopt a philosophy of organized transparency, where high-quality information is readily shared, but the audience, status, and intent are also made clear. When teams receive the right information at the right time, they can quickly turn it into action.
Company-wide best practices
Company knowledge is a source of competitive advantage when it can be accessed at the right times by the right people. By improving knowledge management, you can free people up to do creative, meaningful work together.
👉 For example: Atlassians use Rovo to search for documentation before asking colleagues, which saves time and keeps documentation up to date.
👇 Explore company-wide best practices below.
1. Create a centralized Knowledge Management System (KMS): Establish a single source of truth for information about goals, projects, and teams.
2. Adopt organized transparency: Make high-quality information openly available to everyone who needs it, while also clearly indicating the audience, status, and intent of that information.
Leadership best practices
Effective leadership is essential for unleashing collective knowledge within an organization. By modeling transparency, encouraging open collaboration, and removing barriers to information sharing, leaders create an environment where knowledge flows freely across teams.
👇 Explore leadership best practices below.
1. Share monthly updates on top priorities: Research shows that the more context teams have on the problems theyʼre solving, the better they collaborate.
👇 Click each numbered icon to explore a sample workflow that an Atlassian leader might use to update their teams.
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2. Document decisions and their rationales: Keep everyone aligned on the direction of the project while creating a valuable record of pivots and adjustments that may be useful for future planning.
3. Share information asynchronously: Reduce meetings and make more room for flow states with creative and innovative problem solving.