Understand the challenges

5 min

By the end of this lesson, you’ll be able to:

  • Identify the common challenges organizations face in managing and sharing knowledge
  • Explain the business impact of ineffective knowledge management
  • Recognize the importance of creating and maintaining high-quality, accessible, and up-to-date information

Barriers to unleashing collective knowledge

Technology has made collecting information simpler than ever before, but many companies struggle to manage the overwhelming amount of content. Information overload can lead to time wasted searching for resources, information stored in inaccessible places, and decreases in work quality.
👇 Click each icon to learn more about the potential business costs.
Wasted
 time. Low-value
meetings. Lost 
knowledge. Extra, 
redundant work.

Did you know? When teams unleash collective knowledge, they are 4.6 times more likely to meet deadlines.

Explore knowledge management challenges

Knowledge is the key to competitive advantage. It is unique to each enterprise and is the basis for both sustainability and innovation. Understanding the challenges you may face with knowledge management can help guide your plans for improvement.
The System of Work
👇 Click each box below to explore some of the most common knowledge management challenges.

The System of Work

Atlassian’s approach to unleashing collective knowledge is rooted in our System of Work practices. This set of principles is designed to help teams collaborate openly, move quickly, and continuously improve.
We recommend three core best practices to unleash collective knowledge:
  • Share information asynchronously
  • Prioritize content quality over quantity
  • Use AI to manage knowledge
👇 Click each icon to learn more about these practices
System of work
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