Configure service projects for incident management
Reduce risk while pursuing progress with an effective incident management strategy. You’ll learn how automation can simplify incident management and how to address major incidents with Atlassian apps.PRODUCTS
Jira Service Management
ROLE
Jira Service Management Project Admin
After this course, you'll be able to:
- Describe each stage of incident management
- List the main incident management features in Jira Service Management
- Integrate a service or a Jira project with a repository
- Integrate your code into a Bitbucket repository
Duration
1 H 30 MIN
Progress 0%
This course appears in these learning paths
Lessons list
What is incident management?
10 MIN
Create incident management teams in your service project
15 MIN
Integrate key development tools with Jira
10 MIN
Integrate tools for your service project
5 MIN
Create Jira automation rules for incident management
10 MIN
Address major incidents with Atlassian tools
15 MIN
Detect and respond to incidents using Atlassian Intelligence
10 MIN
Best practices for incident management
15 MIN
The availability of features and functionality shown in this course depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.
After this course, you'll be able to:
- Describe each stage of incident management
- List the main incident management features in Jira Service Management
- Integrate a service or a Jira project with a repository
- Integrate your code into a Bitbucket repository
Duration
1 H 30 MIN
Progress 0%